Ultimate Guide to the Trendyol App – Turkey’s Largest Online Shopping Platform

Trendyol App is the biggest e-commerce platform in Turkey. With over 50 million monthly active users, Trendyol allows customers to shop from a massive selection of products across categories like fashion, electronics, home appliances, supermarkets and more. The Trendyol app makes shopping on the go easier than ever with its user-friendly interface and host of features.

Trendyol App

In this comprehensive guide, we will explore the key benefits of using the Trendyol app for Android and iOS, how to download and signup, navigating the catalog, making payments, tracking orders and more. Whether you are an existing customer or planning to shop from Trendyol for the first time, this guide will help you master the app and unlock the best deals.

Introduction to Trendyol

Founded in 2010, Trendyol pioneered e-commerce in Turkey and has grown to become the country’s largest online shopping destination. The company is headquartered in Istanbul and employs over 8000 people. Key facts about Trendyol:

  • Offers over 350,000 products from 20,000 brands across 300+ categories
  • Processes over 2 million daily transactions
  • Serves all 81 cities in Turkey with nationwide fast shipping
  • Has a trusted network of over 25,000 sellers on its marketplace
  • Winner of “E-commerce Site of the Year” at 2019 Golden Spider awards

Trendyol aims to provide Turkish customers the easiest and most convenient online shopping experience. The Trendyol app allows users to shop anytime, anywhere right from their smartphones.

Benefits of Using the Trendyol App

Downloading the Trendyol app on your Android or iOS device unlocks the following useful benefits:

Huge Selection of Products

Browse and shop from Trendyol’s extensive catalog of 350,000+ genuine products covering everything from fashion, electronics, home goods, sports equipment, groceries, personal care items and much more. New arrivals updated daily.

Exciting Deals and Discounts

The app allows you to discover best bargain deals across categories. Daily time-limited flash deals on popular products. Clearance sections offer hot discounts.

Smooth App Interface

The Trendyol app features a clean, intuitive interface that makes searching, browsing and ordering extremely convenient on mobile. Signing up is quick too.

Multiple Payment Options

Trendyol offers all popular payment methods like credit cards, debit cards, online wallets, installment plans and cash on delivery. Easy checkout.

Reliable Delivery

Get your orders delivered quickly across Turkey through Trendyol Express (1-2 days delivery in Istanbul) or other reliable couriers. Real-time tracking provided.

Special Campaigns

The app lets you participate in Trendyol’s special seasonal campaigns like Black Friday, New Year’s, Ramadan offers etc. Rock bottom prices.

Customer Support

Get your queries resolved via 24/7 live chat and call support. The app also includes an FAQ section for self-help.

With its well-optimized app providing the complete Trendyol shopping experience on mobile, online retail therapy is now just a tap away!

How to Download and Register on the Trendyol App

Downloading and signing up on the Trendyol app is quick and easy. Follow these steps:

Download the App

  • On your Android or iOS device, open the Play Store or App Store respectively.
  • Search for “Trendyol”. Download and install the official Trendyol app.
  • The size of the app is around 30MB. Enable app install from unknown sources if required.
  • Alternatively, scan the QR code on Trendyol’s website to directly download the app.

Signup for New Account

  • Open the installed Trendyol app. Select the “Login/Register” option.
  • For first time users, click on “Register” to create a new account. Existing users can directly login.
  • You need to enter your email ID or mobile number, name, password and location details.
  • An OTP will be sent to your email/number for verification. Enter it and your account will be registered.

The entire signup process takes just a couple of minutes. Now you are ready to shop from Trendyol on the move!

How to Navigate and Shop on the Trendyol App

The Trendyol app makes finding and buying your favorite products extremely convenient with its thoughtful interface. Here are some tips to navigate the app smoothly:

Home Page

The home page displays top deals, new arrivals, top categories and ongoing campaigns. You can directly tap to view any section.

Category Listing

Tap on the Categories tab at the bottom to browse different product types like fashion, electronics, home & garden, automotive etc.

Search Bar

Use the prominent search bar to directly look for items by keywords or product names. Suggestions pop up as you type.

Product Listing

The listing displays images, prices and reviews. You can sort by latest, discounts, price: low to high etc. Filter by brand, color etc.

Product Details

Tap on any item to see all details like description, sizes, specifications, reviews and seller info. Images can be enlarged.

Add to Cart

Once you decide to buy something, just tap on “Add to Cart”. The item will be successfully added to your shopping bag.

Shopping Bag

View your shopping bag by tapping the bag icon. It shows all added items and total amount. You can edit quantities or remove items.

The intuitive interface allows even first-timers to easily browse products and make purchases.

How to Make Payments on Trendyol App

Trendyol offers multiple payment options to complete your purchases seamlessly:

Credit/Debit Cards

Visa, Mastercard and other major card brands are accepted. Enter your card details to pay securely. You can store cards for faster checkout.

Trendyol Wallet

Top up your Trendyol wallet balance to make payments. Instant deductions without reentering details.

Online Wallets

Link and pay directly via online wallets like PayPal. Super fast one click payment.


Convert your purchase into interest-free installments spread over multiple months by using supported banks.

Cash on Delivery

Pay cash to the courier at the time of delivery. Available for orders above 25 TL.


Leading coins like Bitcoin, Ethereum etc accepted as payment method through integration with Cointiger.

Voucher Codes

Apply your voucher codes during checkout to avail discounts and pay lower amounts.

Multiple payment modes ensure you enjoy maximum flexibility when ordering on Trendyol app. Payment success is quickly confirmed.

Trendyol App

How to Track Your Orders on the Trendyol App

The Trendyol app makes tracking your placed orders effortless with its tracking tools:

Order History

Your complete order history is available under the “Orders” section. Tap any order to check details and status.

Real-time Tracking

Track the live status of your order as it gets processed, dispatched and out for delivery. Current location shown.

Delivery Status

Status like order placed, processed, shipped, out for delivery and delivered displayed. Expected delivery date shown.

Courier Details

Get the delivery company name and contact details. Call them directly if needed.

Location on Map

Visual representation of order’s current location on the interactive map. Zoom capability.

Push Notifications

App sends instant push notifications to your device as the order status gets updated. No need to manually track.

Full visibility into order status makes Trendyol app reliable for managing your deliveries.

Key Features of the Trendyol App

Trendyol app offers a rich set of features that enhance the mobile shopping experience:

Daily Ranking

See the daily top 10 most popular purchased items across Trendyol. Reveals bestselling products.

Price Alerts

Get notified whenever price of a product drops. Set custom alerts for items you want.

Seller Profiles

View detailed seller profiles with ratings, reviews and number of sales. Buy confidently.

Product Reviews

Read ratings, text and video reviews by other buyers to make informed purchases.

Barcode Scanning

Quickly scan product barcodes using the phone camera to find matching items on Trendyol.


App suggests products based on your search and purchase history for better discovery.


Browse and copy discount coupon codes to use on your next order and maximize savings.

Refer and Earn

Get 25 TL off on sharing your referral link which gives new users 40 TL signup bonus.

Guest Checkout

Option to checkout faster without creating account. Great for urgent purchases.

Dark Mode

Toggle dark mode for comfortable viewing and battery saving.

Optimized features make buying from Trendyol seamless. The app gets regular updates with additional enhancements.

How to Contact Customer Support on the Trendyol App

Trendyol offers multiple customer support options right within the app:

24/7 Call Support

Tap the “Call” button to get connected directly to a support rep and get your queries answered.

Live Chat

Initiate an instant messaging chat with online customer support for help. Quick responses.

FAQ Section

Common questions on ordering, delivery, returns etc are answered in the FAQ knowledge base.

Help Section

Contains different support articles guiding you on using app features, resolving issues etc.

In-app Feedback

Submit any feedback, issue or suggestion via the in-built feedback form and get a response.

Social Media

Reach out to @Trendyol on Facebook, Twitter, Instagram etc. Direct messaging available.

Reliable customer support through multiple channels is available round the clock. Your issues get swiftly resolved.

Tips to Save More on Trendyol App

Use these tips and tricks to get the maximum savings on your Trendyol app orders:

  • Activate app-only exclusive coupons from the “Coupons” section.
  • Hitting the daily check-in streak helps you earn bonus TL.
  • Play Trendyol’s Spin The Wheel game for instant scratch card discounts.
  • Check the time-limited flash deals selling products at rock bottom prices.
  • Buy more to increase cart value and get free or discounted shipping.
  • Using Trendyol Wallet gives 1% cashback on payments.
  • Participate in the referral program to get 25 TL off your next order.
  • Sign up for Trendyol’s email newsletter to receive special subscriber promo codes.
  • Exchange Trendyol coins earned on purchases for additional discount vouchers.

Saving money on Trendyol is easy through the many app-exclusive offers!

Final Takeaways on Trendyol App

In summary, the Trendyol app opens up Turkey’s biggest online shopping mall right on your phone. It allows you to conveniently discover, purchase and get the best deals on 50+ million authentic products – anytime and anywhere.

The onboarding process is quick. Intuitive interface and features likefilters, search, scan option, multiple payment methods, order tracking and support simplify your shopping experience.

With its reliability, nationwide logistics network and excellent customer service, Trendyol eliminates e-commerce worries. Mobile shopping is now easier than ever.

So download the Trendyol app on your Android or iOS device today and join millions of satisfied customers buying everything from fashion, electronics to groceries safely. Time to unlock app-exclusive bargains and shop Turkey’s top brands at your fingertips!

Trendyol App 4


Is the Trendyol app free to download?

Yes, the Trendyol app can be downloaded for free from the Google Play Store or Apple App Store. There are no charges for installing or using the app.

How can I get app-exclusive discounts?

Trendyol offers special coupons and promo codes that are valid only on the app. You can find these discounts in the “Coupons” tab of the app.

Does the Trendyol app work on tablet devices?

Yes, you can install and use the Trendyol app on both Android and iOS tablets. The app is universal and optimized for both smartphones and tablets.

Can I save my payment information on the Trendyol app?

Yes, you can securely save your credit/debit card details, Trendyol Wallet balance, or PayPal account on the app for faster one-click payments on future orders.

How do I contact customer support from the app?

You can access 24/7 customer support on the Trendyol app via phone call, live chat, email, or social media using the built-in options under the “Help” tab.

Does Trendyol allow COD payment?

Yes, Trendyol offers cash on delivery payment option for orders above 25 TL. Just select COD as your payment mode before placing the order.

Is there an English language option on the app?

Currently the Trendyol app is available only in Turkish language. However, you can use Google Translate to convert any page to English using your browser.

How do I apply voucher codes on the Trendyol app?

You can apply promo codes during checkout by clicking on “Enter Voucher Code” and typing in the voucher code to avail extra discounts.

Does the app allow guest checkout without account creation?

Yes, the Trendyol app allows fast guest checkouts without requiring you to create an account first. Useful for hurried purchases.

Can I rate or review a product using the Trendyol app?

Absolutely, once you purchase any item you can rate it and share your review which will be visible to other buyers as a feedback.